Return & Refund Policy
Return & Refund Policy
At Zenith Living, we want you to be completely satisfied with your purchase.
Returns
We accept returns within 30 days of delivery for most products. Items must be unused, in original packaging, and in resalable condition.
How to Initiate a Return
To start a return, please contact us at zenithlivingsupport@gmail.com with your order number and reason for return. We'll initiate the return process and provide you with instructions.
Refunds
Once your return is received and inspected by our team, we'll process your refund within 5-10 business days. Refunds will be issued to your original payment method.
Damaged or Defective Items
If you receive a damaged or defective product, please contact us immediately with photos of the damage. We'll send you a replacement or issue a full refund.
Shipping Costs
Original shipping costs are non-refundable. Return shipping costs are the responsibility of the customer unless the item is damaged or defective.
Questions?
If you have any questions about our return policy, please contact us at zenithlivingsupport@gmail.com. We're here to help!